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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christina Mendiola

September 27, 2024

5  out of  5
rating by Christina Mendiola
"I had amazing services with State Farm! I originally spoke with Melissa who was absolutely wonderful but finished getting my services done with Griff while Melissa was out of the office. Griff provided fantastic customer service by explaining everything to me and was incredibly professional and patient with me. I did a lot of shopping around and State Farm ended up having the best coverages and rates. I highly recommend them!"
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Mone Brown

September 20, 2024

5  out of  5
rating by Mone Brown
"Customer service was awesome"
We responded:
"Thank you Mone, we appreciate you! "
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Lindsey A

September 19, 2024

5  out of  5
rating by Lindsey A
"He is really easy to talk to. Whenever I have questions, their customer service team is friendly and helpful. It’s nice to have an insurance company that makes communication simple and straightforward. I appreciate their support!"
We responded:
"Thanks for your business and the great review! "
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J Michael Walsh III

August 12, 2024

5  out of  5
rating by J Michael Walsh III
"Griff was awesome and very informative to help me make my decision to switch from progressive to State Farm"
We responded:
"Thank you so much for the kind words! I’m glad that Griff was about to assist you with all your insurance needs and switching was a positive experience! Thank you for choosing the Chase Colgain Insurance Agency! "
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Tom Rothschild

August 8, 2024

5  out of  5
rating by Tom Rothschild
"Melissa delivered 1st class customer service through the entire process! She is a good listener & someone who took any questions or concerns and offered well informed answers or solutions. Her approach was built around customer service, not sales. But her approach lends itself to sales. While I chose to remain with my current broker that should not be a blemish on her approach or professionalism. I have been in Ex search for the past 30 + years and my area of concentration for 25 years was the luxury/ couture fashion segment nationally. I helped to launch several brands in the U. S. Market so. I am well informed with superior customer service. If I was still in that field and I had the right opportunity for her, I would be selling to her! Great work, keep her happy, you have a great employee! Best, Tom Rothschild"
We responded:
"Thanks for the awesome review, Tom! I’m glad that Melissa was able to assist you with all your insurance needs and that you had a positive experience! Thank you for your business and we look forward to delivering that excellent customer service moving forward!"
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Pat Good-Coe

August 7, 2024

5  out of  5
rating by Pat Good-Coe
"Thanks for helping me . With a very small phone screen .it took several.times to be able to be able to see the receipt. And see the temp card but that's OK. I still-life you said keep coverage with current company The Harford with AARP.until I get the hard copy of the card in the mail. We had our cars business , home owners insurance with State Farm for many years starting in 1985.when we got our 1st house. My family had been with State farm for many years before that. I thought going with the Hartford for car insurance was a good deal at one time after the business was gone when Earl could no longer work .Then he passed his work trucks were sold, his own car. Trying to safe money .yes it was nice having a deductible go lower each year but cost kept increasing. So with house insurance with state farm and I was offered the savings to add my car back .It made sense 1 company .it was like back with an old friend again .where they know you. The staff is great very friendly friendly.does just whst they.and stands behond it. Plus i like that you are a pet / cat frien staff. Melissa .you were great 100 % to you you get allthe checks stars thanks guys sorry it was so long a text . Glad to be back Patricia Coe"
We responded:
"Pat, thanks for leaving us such a positive review about your experience! We are always happy to assist with your home and car insurance. "
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Carrie Dennis

August 5, 2024

5  out of  5
rating by Carrie Dennis
"Called and spoke to Griff who was very helpful in making sure my policy coverage was adequate to fit our needs. I was able to save $1700 for the year, yay! In this day and age with everything being so expensive, I was very happy to be able to save where I could."
We responded:
"Thanks for kind words, Carrie. I’m glad we were able to make assisting you with your insurance needs a positive experience!"
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Monique Tobin

July 25, 2024

5  out of  5
rating by Monique Tobin
"* Professional * Knowledgeable * Attentive * Absolutely Customer Oriented Chase Colgain State Farm Insurance 💯% Recommendation"
We responded:
"Monique, this review rocks!! Thank you so much for taking the time to let us know how we’re doing! We appreciate you! 💯"
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Johnathan Vondorkovich

July 8, 2024

5  out of  5
rating by Johnathan Vondorkovich
"Melissa was a tremendous help with explaining differences in coverages."
We responded:
"Thanks for reaching out and tell us about your experience. Melissa is awesome! Thanks for the chance to earn your business Johnathan, we appreciate you! "
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Christine Gonzalez

July 8, 2024

5  out of  5
rating by Christine Gonzalez
"Chase provided a thorough review of my auto and home needs in order to provide a quote. He was personable, friendly and he provided excellent customer service. I appreciated his recommendations. Excellent experience!"
We responded:
"Thank you Christine! It’s always nice to work with local people who appreciate the person touch. Thanks for the chance to earn your trust!"
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Lauren Kachnowich

July 2, 2024

5  out of  5
rating by Lauren Kachnowich
"Mellisa was wonderful to work with! Has great customer service and great knowledge of insurance."
We responded:
"Melissa is the best!! Thanks for letting us know and for the five star review 💯🔥"
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Stanley Kerns

June 25, 2024

5  out of  5
rating by Stanley Kerns
"We found best deal and service from State Farm."
We responded:
"Thanks for letting us know about your experience here! We appreciate your business!! 💯"
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Julie Rosen

June 21, 2024

5  out of  5
rating by Julie Rosen
"Everyone there was super nice and very friendly. They helped us with exactly what we needed for our policy. Would definitely recommend everyone to go there."
We responded:
"Julie! So happy that we were able to help you and your family. We love working with folks like yourself. Thanks for the kind words and your business. Stay cool this summer 😎"
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Leon Mil

June 14, 2024

5  out of  5
rating by Leon Mil
"I had an outstanding experience with Griffin Johnson at Chase Colgain - State Farm Insurance Agent. Griffin went above and beyond to assist me with registering my new car during off hours. His prompt and efficient service made the process incredibly smooth. Not only did he handle everything quickly, but he also secured me a very competitive rate. Griffin's professionalism and dedication truly set him apart. I highly recommend his services to anyone in need of insurance assistance. Thank you, Griffin, for your exceptional support! ---"
We responded:
"Leon, thank you for the kind words!!"
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Patty Johnson

June 14, 2024

5  out of  5
rating by Patty Johnson
"Griffin takes the time to make sure our questions are handled. He is awesome!"
We responded:
"Griffin is awesome, and so are you Patty for the kind words!!"
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Woody

November 13, 2023

5  out of  5
rating by Woody
"Chase was very helpful and Excellent advice giver!!!!👏👏👏"
We responded:
"Thanks for the great review! I’m glad we were able to help out! 💯"
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Little T R

October 15, 2023

3  out of  5
rating by Little T R
"It was fine finding a car to my liking. Getting it done. Onward."
We responded:
"Hey if you don’t mind leaving that review for the car dealership next door I’d appreciate it. But if you want a five star experience you should call my office to insure that car! I think we’d earn those two remaining stars! "
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Justina Alcox

September 26, 2023

5  out of  5
rating by Justina Alcox
"Great communication! Plus a quick and easy process. Would definitely recommend. I saved over 100 dollars switching."
We responded:
"Thank you for the great review Justina! We appreciate your business 😁"
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Marty Moler

June 30, 2023

5  out of  5
rating by Marty Moler
"Lauren Guiffrida from this office is a rock star!"
We responded:
"Thanks for the review Marty!! We appreciate your business and Lauren is definitely a rockstar!! 🔥💯"
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Bernie B

June 1, 2023

5  out of  5
rating by Bernie B
"Super understanding and super helpful with all of my questions!"
We responded:
"Thank you for reaching out and letting us know how we're doing! We appreciate your business, Bernie!! "
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Barbara W

May 10, 2023

5  out of  5
rating by Barbara W
"I've always received prompt, courteous and professional services whenever Lauren Guiffrida has assisted me with my insurance needs. She is wonderful! Thanks, Lauren, for everything!"
We responded:
"Thank you for the awesome review Barbara!! We really appreciate your business and you taking the time to leave a review. And Lauren rocks, but you already knew that!😁"
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August West

May 4, 2023

5  out of  5
rating by August West
"Chase and his staff are great to work with ! 5 stars."
We responded:
"Thank you so much for the great review! We appreciate your business! "
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Sherri Jordan

May 4, 2023

5  out of  5
rating by Sherri Jordan
"Chase is awesome! He does a great job at asking questions to find out exactly what’s best for me and does an even better job at answering my questions!"
We responded:
"Sherri, thank you for the awesome review and five stars! I'm always happy to help out - thank you for your business!"
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John Lassack

May 2, 2023

5  out of  5
rating by John Lassack
"Lauren - very pleasant voice on the phone. Was very helpful in taking information to pay my invoice. Provide conformation number. Seems like she enjoys her job - is very good with the customer"
We responded:
"I appreciate you reaching out with this review! We all strive to deliver a great experience here and Lauren is a big part of that. You can hear her smile over the phone every day! Thank you for taking the time to leave your feedback. We appreciate you, John!"
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Eugenia Tyson

May 2, 2023

5  out of  5
rating by Eugenia Tyson
"My experience with the State Farm Office of Chase Colgain, Ms. Lauren and other staff has been exceptional, even though I am paying my insurance premiums. They are kind, helpful and knowledgeable. I appreciate them and their assistance in any matter that concerns me. Thank you all."
We responded:
"Thanks for the five stars Eugenia! We really appreciate you taking the time to connect with us. Thank you for your business!"