State Farm® Insurance Agent Chase Colgain

"I called to get a home owners quote just for me and was pleased to have a nice conversation with Chase. He was very knowledgeable & gathered all my information then provided me a quote within minutes. Chase was so nice & cheerful. We talked for about half hour then Chase had to take another appointment so he took my contact # and said he would get back to me within next hour. He provided his direct extension and if he wasn't available to ask for his counterpart Griffin who would be more than happy to assist me. Chase stood on his word and returned my call but missed it therefore he left me a very detailed message on my voicemail. He presented another option which was a bundle quote incl. auto which I didn't need because I'm already covered under my Mom multi policy with Geico. But I really did appreciate his time & expertise. I told him decided to stay with Allstate their rate is cheaper. Chase stated he will keep my contact information and call me next 6 months. I called Chase back but was hit/miss so I hit option to speak to someone else in the office & Griffin answered. I told him who I was & that I talked to Chase. He was aware & picked up where Chase left off. We discussed briefly my need but again rate was much higher than my current policy with Allstate. Last Chase got on the phone & he pretty much recapped everything. Overall I was very pleased & experienced excellent customer service with high professionalism and would highly recommend Chase & Griffin. Sometimes people don't call you back to follow-up but in my case I was happy Chase representing State Farm made me feel important. He was my first point of contact and greatly appreciated his time."

"Ms Joyner was very helpful and she took her time with me. She was respectful and knowledgeable of what she was doing. She deserves all five star's. Thank you Ms. Ockimey"

"A very plant experience obtaining insurance for my home and auto with Chase Colgain State Farm. Jana was very helpful and polite with what they call the on-boarding process for me customers."

"Great help with my insurance needs."

"Griff made everything easy and explained everything I was curious about. Any questions I had he explained and fully answered my questions. Would recommend Griff to anyone!"

"I had a fantastic experience working with Griff at Chase Colgain State Farm Insurance. From the very beginning, he was professional, knowledgeable, and incredibly patient in answering all of my questions. Insurance can be confusing, but Griff took the time to clearly explain my options and made sure I felt confident in my decisions. What really stood out was his genuine care and attention to detail. He wasn't just trying to sell me a policy—he was focused on finding the right coverage to meet my specific needs. He followed up promptly, kept me informed every step of the way, and made the entire process smooth and stress-free. It's rare to find someone who combines expertise with such a personal touch. I would absolutely recommend Griff to anyone looking for reliable, top-notch service. He’s a true asset to the Chase Colgain team!"

"Griffin's depth of knowledge made the process of transferring insurance so streamlined! He made all the complicated lingo easy to understand. I couldn't recommend him more!"

"Chase & Co. are fantastic! Not only are they down to earth, they are patient, friendly and helpful. They helped me save about $130/month on my car insurance! I feel very comfortable with them and they are aways there to answer my questions. Very happy customer here."

"I spoke with Chase this afternoon about our auto insurance and experience with our new policy. We have had the opportunity to speak with several agents at this location. Nubya, Chase and I am horrible at names but I believe Griffin. All were very easy to talk to, knowledgeable about their product . I very much appreciated the easy going manner. No hard sale push. Looking forward to years of pleasant service."

"It was a very easy transition from my former insurance company to State Farm. The agent was efficient, courteous and friendly. The welcoming call today was an extra touch of care and company courtesy. That spoke volumes about the company embracing its clients. The telephone communication was personable. Thank you!"

"I had amazing services with State Farm! I originally spoke with Melissa who was absolutely wonderful but finished getting my services done with Griff while Melissa was out of the office. Griff provided fantastic customer service by explaining everything to me and was incredibly professional and patient with me. I did a lot of shopping around and State Farm ended up having the best coverages and rates. I highly recommend them!"

"Customer service was awesome"

"He is really easy to talk to. Whenever I have questions, their customer service team is friendly and helpful. It’s nice to have an insurance company that makes communication simple and straightforward. I appreciate their support!"

"Griff was awesome and very informative to help me make my decision to switch from progressive to State Farm"

"Melissa delivered 1st class customer service through the entire process! She is a good listener & someone who took any questions or concerns and offered well informed answers or solutions. Her approach was built around customer service, not sales. But her approach lends itself to sales. While I chose to remain with my current broker that should not be a blemish on her approach or professionalism. I have been in Ex search for the past 30 + years and my area of concentration for 25 years was the luxury/ couture fashion segment nationally. I helped to launch several brands in the U. S. Market so. I am well informed with superior customer service. If I was still in that field and I had the right opportunity for her, I would be selling to her! Great work, keep her happy, you have a great employee! Best, Tom Rothschild"

"Thanks for helping me . With a very small phone screen .it took several.times to be able to be able to see the receipt. And see the temp card but that's OK. I still-life you said keep coverage with current company The Harford with AARP.until I get the hard copy of the card in the mail. We had our cars business , home owners insurance with State Farm for many years starting in 1985.when we got our 1st house. My family had been with State farm for many years before that. I thought going with the Hartford for car insurance was a good deal at one time after the business was gone when Earl could no longer work .Then he passed his work trucks were sold, his own car. Trying to safe money .yes it was nice having a deductible go lower each year but cost kept increasing. So with house insurance with state farm and I was offered the savings to add my car back .It made sense 1 company .it was like back with an old friend again .where they know you. The staff is great very friendly friendly.does just whst they.and stands behond it. Plus i like that you are a pet / cat frien staff. Melissa .you were great 100 % to you you get allthe checks stars thanks guys sorry it was so long a text . Glad to be back Patricia Coe"

"Called and spoke to Griff who was very helpful in making sure my policy coverage was adequate to fit our needs. I was able to save $1700 for the year, yay! In this day and age with everything being so expensive, I was very happy to be able to save where I could."

"* Professional * Knowledgeable * Attentive * Absolutely Customer Oriented Chase Colgain State Farm Insurance 💯% Recommendation"

"Melissa was a tremendous help with explaining differences in coverages."

"Chase provided a thorough review of my auto and home needs in order to provide a quote. He was personable, friendly and he provided excellent customer service. I appreciated his recommendations. Excellent experience!"

"Mellisa was wonderful to work with! Has great customer service and great knowledge of insurance."

"We found best deal and service from State Farm."

"Everyone there was super nice and very friendly. They helped us with exactly what we needed for our policy. Would definitely recommend everyone to go there."

"I had an outstanding experience with Griffin Johnson at Chase Colgain - State Farm Insurance Agent. Griffin went above and beyond to assist me with registering my new car during off hours. His prompt and efficient service made the process incredibly smooth. Not only did he handle everything quickly, but he also secured me a very competitive rate. Griffin's professionalism and dedication truly set him apart. I highly recommend his services to anyone in need of insurance assistance. Thank you, Griffin, for your exceptional support! ---"

"Griffin takes the time to make sure our questions are handled. He is awesome!"