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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sabrina Mercer

June 26, 2025

5  out of  5
rating by Sabrina Mercer
"I called to get a home owners quote just for me and was pleased to have a nice conversation with Chase. He was very knowledgeable & gathered all my information then provided me a quote within minutes. Chase was so nice & cheerful. We talked for about half hour then Chase had to take another appointment so he took my contact # and said he would get back to me within next hour. He provided his direct extension and if he wasn't available to ask for his counterpart Griffin who would be more than happy to assist me. Chase stood on his word and returned my call but missed it therefore he left me a very detailed message on my voicemail. He presented another option which was a bundle quote incl. auto which I didn't need because I'm already covered under my Mom multi policy with Geico. But I really did appreciate his time & expertise. I told him decided to stay with Allstate their rate is cheaper. Chase stated he will keep my contact information and call me next 6 months. I called Chase back but was hit/miss so I hit option to speak to someone else in the office & Griffin answered. I told him who I was & that I talked to Chase. He was aware & picked up where Chase left off. We discussed briefly my need but again rate was much higher than my current policy with Allstate. Last Chase got on the phone & he pretty much recapped everything. Overall I was very pleased & experienced excellent customer service with high professionalism and would highly recommend Chase & Griffin. Sometimes people don't call you back to follow-up but in my case I was happy Chase representing State Farm made me feel important. He was my first point of contact and greatly appreciated his time."
We responded:
"Sabrina thank you so much for all the kind words! We love working with people like yourself! Thank you for giving us the chance to earn your business! "
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Shelia Smith

June 26, 2025

5  out of  5
rating by Shelia Smith
"Ms Joyner was very helpful and she took her time with me. She was respectful and knowledgeable of what she was doing. She deserves all five star's. Thank you Ms. Ockimey"
We responded:
"Thanks for reaching out and leaving such an awesome review of our team member. We appreciate you Shelia! "
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Lawrence Beane

June 20, 2025

5  out of  5
rating by Lawrence Beane
"A very plant experience obtaining insurance for my home and auto with Chase Colgain State Farm. Jana was very helpful and polite with what they call the on-boarding process for me customers."
We responded:
"I’m glad you had a great experience with our office! Thank you for taking the time to leave a great review!"
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Margaret Sulkowski

June 18, 2025

5  out of  5
rating by Margaret Sulkowski
"Great help with my insurance needs."
We responded:
"Margaret, thanks for taking the time to shout our office out! We’re always here to help, give us a call anytime!"
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Sgt Matthew Dunn

June 17, 2025

5  out of  5
rating by Sgt Matthew Dunn
"Griff made everything easy and explained everything I was curious about. Any questions I had he explained and fully answered my questions. Would recommend Griff to anyone!"
We responded:
"Thank you for the awesome review! We appreciate it and Griff is a rockstar! "
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Vincent Cavaliere

June 16, 2025

5  out of  5
rating by Vincent Cavaliere
"I had a fantastic experience working with Griff at Chase Colgain State Farm Insurance. From the very beginning, he was professional, knowledgeable, and incredibly patient in answering all of my questions. Insurance can be confusing, but Griff took the time to clearly explain my options and made sure I felt confident in my decisions. What really stood out was his genuine care and attention to detail. He wasn't just trying to sell me a policy—he was focused on finding the right coverage to meet my specific needs. He followed up promptly, kept me informed every step of the way, and made the entire process smooth and stress-free. It's rare to find someone who combines expertise with such a personal touch. I would absolutely recommend Griff to anyone looking for reliable, top-notch service. He’s a true asset to the Chase Colgain team!"
We responded:
"Vincent, thank you so much for leaving this awesome review of our office and Griffin!!! "
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Avital Loeb

June 16, 2025

5  out of  5
rating by Avital Loeb
"Griffin's depth of knowledge made the process of transferring insurance so streamlined! He made all the complicated lingo easy to understand. I couldn't recommend him more!"
We responded:
"Thank you for taking the time to shout out Griffin! The Colgain Insurance Agency prides itself on customer service and I'm glad we could deliver for you! "
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brandon todd

June 16, 2025

5  out of  5
rating by brandon todd
"Chase & Co. are fantastic! Not only are they down to earth, they are patient, friendly and helpful. They helped me save about $130/month on my car insurance! I feel very comfortable with them and they are aways there to answer my questions. Very happy customer here."
We responded:
"Brandon, thanks for choosing the Colgain Insurance Agency and leaving this awesome review, we appreciate your business!! "
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Linda Scott

June 16, 2025

5  out of  5
rating by Linda Scott
"I spoke with Chase this afternoon about our auto insurance and experience with our new policy. We have had the opportunity to speak with several agents at this location. Nubya, Chase and I am horrible at names but I believe Griffin. All were very easy to talk to, knowledgeable about their product . I very much appreciated the easy going manner. No hard sale push. Looking forward to years of pleasant service."
We responded:
"Thank you for the positive feedback! We’re thrilled to hear you had a great experience with our agency."
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Vivian Mack

June 10, 2025

5  out of  5
rating by Vivian Mack
"It was a very easy transition from my former insurance company to State Farm. The agent was efficient, courteous and friendly. The welcoming call today was an extra touch of care and company courtesy. That spoke volumes about the company embracing its clients. The telephone communication was personable. Thank you!"
We responded:
"Thank you for the wonderful review! We’re delighted to hear that the transition to Colgain Insurance agency was smooth. We appreciate the feedback and are here to help! "
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Christina Mendiola

September 27, 2024

5  out of  5
rating by Christina Mendiola
"I had amazing services with State Farm! I originally spoke with Melissa who was absolutely wonderful but finished getting my services done with Griff while Melissa was out of the office. Griff provided fantastic customer service by explaining everything to me and was incredibly professional and patient with me. I did a lot of shopping around and State Farm ended up having the best coverages and rates. I highly recommend them!"
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Mone Brown

September 20, 2024

5  out of  5
rating by Mone Brown
"Customer service was awesome"
We responded:
"Thank you Mone, we appreciate you! "
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Lindsey A

September 19, 2024

5  out of  5
rating by Lindsey A
"He is really easy to talk to. Whenever I have questions, their customer service team is friendly and helpful. It’s nice to have an insurance company that makes communication simple and straightforward. I appreciate their support!"
We responded:
"Thanks for your business and the great review! "
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J Michael Walsh III

August 12, 2024

5  out of  5
rating by J Michael Walsh III
"Griff was awesome and very informative to help me make my decision to switch from progressive to State Farm"
We responded:
"Thank you so much for the kind words! I’m glad that Griff was about to assist you with all your insurance needs and switching was a positive experience! Thank you for choosing the Chase Colgain Insurance Agency! "
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Tom Rothschild

August 8, 2024

5  out of  5
rating by Tom Rothschild
"Melissa delivered 1st class customer service through the entire process! She is a good listener & someone who took any questions or concerns and offered well informed answers or solutions. Her approach was built around customer service, not sales. But her approach lends itself to sales. While I chose to remain with my current broker that should not be a blemish on her approach or professionalism. I have been in Ex search for the past 30 + years and my area of concentration for 25 years was the luxury/ couture fashion segment nationally. I helped to launch several brands in the U. S. Market so. I am well informed with superior customer service. If I was still in that field and I had the right opportunity for her, I would be selling to her! Great work, keep her happy, you have a great employee! Best, Tom Rothschild"
We responded:
"Thanks for the awesome review, Tom! I’m glad that Melissa was able to assist you with all your insurance needs and that you had a positive experience! Thank you for your business and we look forward to delivering that excellent customer service moving forward!"
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Pat Good-Coe

August 7, 2024

5  out of  5
rating by Pat Good-Coe
"Thanks for helping me . With a very small phone screen .it took several.times to be able to be able to see the receipt. And see the temp card but that's OK. I still-life you said keep coverage with current company The Harford with AARP.until I get the hard copy of the card in the mail. We had our cars business , home owners insurance with State Farm for many years starting in 1985.when we got our 1st house. My family had been with State farm for many years before that. I thought going with the Hartford for car insurance was a good deal at one time after the business was gone when Earl could no longer work .Then he passed his work trucks were sold, his own car. Trying to safe money .yes it was nice having a deductible go lower each year but cost kept increasing. So with house insurance with state farm and I was offered the savings to add my car back .It made sense 1 company .it was like back with an old friend again .where they know you. The staff is great very friendly friendly.does just whst they.and stands behond it. Plus i like that you are a pet / cat frien staff. Melissa .you were great 100 % to you you get allthe checks stars thanks guys sorry it was so long a text . Glad to be back Patricia Coe"
We responded:
"Pat, thanks for leaving us such a positive review about your experience! We are always happy to assist with your home and car insurance. "
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Carrie Dennis

August 5, 2024

5  out of  5
rating by Carrie Dennis
"Called and spoke to Griff who was very helpful in making sure my policy coverage was adequate to fit our needs. I was able to save $1700 for the year, yay! In this day and age with everything being so expensive, I was very happy to be able to save where I could."
We responded:
"Thanks for kind words, Carrie. I’m glad we were able to make assisting you with your insurance needs a positive experience!"
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Monique Tobin

July 25, 2024

5  out of  5
rating by Monique Tobin
"* Professional * Knowledgeable * Attentive * Absolutely Customer Oriented Chase Colgain State Farm Insurance 💯% Recommendation"
We responded:
"Monique, this review rocks!! Thank you so much for taking the time to let us know how we’re doing! We appreciate you! 💯"
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Johnathan Vondorkovich

July 8, 2024

5  out of  5
rating by Johnathan Vondorkovich
"Melissa was a tremendous help with explaining differences in coverages."
We responded:
"Thanks for reaching out and tell us about your experience. Melissa is awesome! Thanks for the chance to earn your business Johnathan, we appreciate you! "
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Christine Gonzalez

July 8, 2024

5  out of  5
rating by Christine Gonzalez
"Chase provided a thorough review of my auto and home needs in order to provide a quote. He was personable, friendly and he provided excellent customer service. I appreciated his recommendations. Excellent experience!"
We responded:
"Thank you Christine! It’s always nice to work with local people who appreciate the person touch. Thanks for the chance to earn your trust!"
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Lauren Kachnowich

July 2, 2024

5  out of  5
rating by Lauren Kachnowich
"Mellisa was wonderful to work with! Has great customer service and great knowledge of insurance."
We responded:
"Melissa is the best!! Thanks for letting us know and for the five star review 💯🔥"
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Stanley Kerns

June 25, 2024

5  out of  5
rating by Stanley Kerns
"We found best deal and service from State Farm."
We responded:
"Thanks for letting us know about your experience here! We appreciate your business!! 💯"
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Julie Rosen

June 21, 2024

5  out of  5
rating by Julie Rosen
"Everyone there was super nice and very friendly. They helped us with exactly what we needed for our policy. Would definitely recommend everyone to go there."
We responded:
"Julie! So happy that we were able to help you and your family. We love working with folks like yourself. Thanks for the kind words and your business. Stay cool this summer 😎"
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Леон

June 14, 2024

5  out of  5
rating by Леон
"I had an outstanding experience with Griffin Johnson at Chase Colgain - State Farm Insurance Agent. Griffin went above and beyond to assist me with registering my new car during off hours. His prompt and efficient service made the process incredibly smooth. Not only did he handle everything quickly, but he also secured me a very competitive rate. Griffin's professionalism and dedication truly set him apart. I highly recommend his services to anyone in need of insurance assistance. Thank you, Griffin, for your exceptional support! ---"
We responded:
"Leon, thank you for the kind words!!"
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Patty Johnson

June 14, 2024

5  out of  5
rating by Patty Johnson
"Griffin takes the time to make sure our questions are handled. He is awesome!"
We responded:
"Griffin is awesome, and so are you Patty for the kind words!!"